Meet The Team

Hi, I'm Laura
Charity Manager
Email: laura@hugsfoundation.org.uk
Tel: 07948 404988
I’m the Charity Manager here at Hugs. My role is very varied and includes all aspects of managing the charity, fundraising, project management and development. I have an FdSc in Animal Behaviour & Psychology, a BA (Hons) in Human Behavioural Studies, specialising in mental health and well-being and a Diploma in Equine Assisted Services. I am working towards becoming an expert in both animal and human behaviour to work with both to improve mental well-being and give a sense of purpose and happiness back into their lives, with a focus on military personnnel and veterans.
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I have ridden most of my life but I like to be a bit different so I ride western style, like a cowgirl! I have studied a number of different horsemanship methods including Tom Dorrance, Buck Brannaman, Pat Parelli and Monty Roberts and have learnt to use a combination of approaches to train my horses. I find it really useful to have lots of tools in the bag so if a horse doesn’t understand what I’m asking, I can try a different way. Coming into the office every morning and being greeted by the office cats and all the other animals is always a great way to start the day. Hugs, is such an amazing place, helping both animals and people, and I feel honoured to work for such an incredible charity and team.

Hi, I'm Viki
Finance Manager
Hi, I’m Viki and I am so privileged to be The Hugs Foundation’s Finance Manager. I’m an ACCA qualified accountant with 20+ years of experience working for the non-profit sector. I retired from my full-time role in charity Finance Directorship in 2022 and now work part time for Hugs alongside running my small equestrian groom services business.
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My love for all things equine began early, I could ride almost before I could walk and when I was a child my alter-ego was a horse named ‘Clue’! I absolutely love working at Hugs; using my skills to support an organisation improving the lives of so many wonderful animals and people is incredibly rewarding.
When I’m not number crunching you’ll find me spending time with my children, my three horses and our large menagerie of rescue animals. I enjoy low level cross country and arena eventing with my slightly bonkers Connemara gelding, and if there’s ever a weekend free my Border Collie and I have a lot of fun Man-trailing on Bodmin Moor.

Hi, I'm Charlotte
Operations & Volunteer Manager
Email: charlotte@hugsfoundation.org.uk
Tel: 07498 887873
Hi, I am the Operations and Volunteer Manager here at The Hugs Foundation. I started my career, as a volunteer myself, in the animal welfare sector over 15 years ago volunteering for a large animal rehoming charity. From there, I progressed through a variety of roles up to senior level. I have seen firsthand the benefits of and opportunities that volunteering can bring someone. Before joining Hugs, I worked as a Homing Centre Manager, helping a charity to set up and run a brand-new flagship homing facility in London. I have qualifications in Animal Husbandry, Animal Behaviour, Mental Well-being, Life Coaching and Animal Psychology.
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I currently work part time with The Hugs Foundation and outside of this, I run my own Pet Services Business and volunteer for a number of other animal charities. Having worked for an organisation where the majority of its Centres are run solely by volunteers, I know the incredible value these people can bring to a charity and how without volunteers, charities would not be able to do what they do and achieve their goals! I am very much looking forward to working alongside such dedicated people and seeing what skills, knowledge and experience the volunteers can bring to our organisation.

Hi, I'm Hazel
Youth Well-Being Manager
Email: youthservices@hugsfoundation.org.uk
Tel: 07948 404986
I am excited to be the Youth Well-Being Manager here at Hugs. I have years of experience in different roles in the childcare/education sector, giving me a vast range of knowledge and skills in supporting a variety of children and young people and the problems they face. With the different experiences I have gained, I have found a real passion for all things outdoors, sports based and arty and I enjoy utilising these when working with children. I have led many alternative art and craft lessons, often bringing the outside in, and really appreciating what the Cornish countryside has to offer. I have helped to create different areas in other settings such as raised beds and even built a traditional roundhouse.
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I also have a real passion for horses, having owned them all my life and am now living on a farm. I spend a lot of my time outside. I have found that animals of all shapes and sizes can be very exciting for children but they can also offer a calming and understanding experience for children and young people experiencing mental ill health.
I am really looking forward to bringing all of my passions together for the different projects that are ongoing here at Hugs and I look forward to making a difference to humans and animals alike.

Hi, I'm Julie
Well-Being Facilitator
Email: julie@hugsfoundation.org.uk
Tel: 07948 404986
I am the youth well-being facilitator at Hugs, providing support to Hazel running the daily youth 1:1 well-being sessions and helping care for our team of farm & small animals.
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Most of my previous roles during my career have involved animals. I started out as a BHS riding instructor and NVQ assessor and went on to work with a range of equines before retraining as a veterinary nurse. I worked as both an equine and small animal nurse at a variety of practices, gaining multiple skills with a range of animals and enjoyed providing for their care and observing behaviours. This knowledge enabled me to be able to communicate more effectively with them and provide for both their physical & emotional needs.
My most recent role was an Animal Care Tutor at a centre teaching vocational skills to young people who had fallen outside mainstream education. It was here that I saw how the benefits of outdoor education and animal interaction can be of true therapeutic value and help build self-esteem & confidence.
I feel animals play a crucial part in helping people to overcome the difficulties they are experiencing in life by providing a non -judgemental ear and a positive experience of physical contact. This has led me to Hugs as I am a firm believer in the values they stand for and look forward to continuing my work with Hazel developing the facilities that we currently have.
Out of work I enjoy being outdoors, be that developing my garden to exploring the coastal paths and tea rooms! I have been working towards my Trust Technique Practitioner qualification, which highlights the value of trust for animals and people, bridging the connection we have to animals & the importance of the animal-human relationship which is important in my role as youth well-being facilitator at Hugs. I am also studying an Equine Assisted Services Diploma.

Hey, I'm Paula
Volunteer Coordinator / Fundraising and Development Manager
I wear multiple hats at Hugs mixing up the role of Volunteer Coordinator at Hugs and developing new areas of income generation, generally helping with fundraising. My career has been in charity strategic leadership and senior operational management for over 20 years, as well as consulting work in the not-for-profit sector in Cornwall. I am ILM qualified in leadership, and in 2019 was the IoD Third Sector Director of the Year for the South-West region.
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I joined Hugs to make a difference to a small charity which is very local to me, mainly because of my lifelong love of horses which I have been lucky enough to own for most of my life, but also to play a role in a wonderful team which really does change people’s lives for the better. It matters to me that charities have good governance and live by their values and at Hugs that is exactly what happens here, so like others in this team, I have found my happy place. My role at Hugs is process driven and people focused which is a lovely mix and helps to make everyday a great day. At home my dog, my garden and my knitting projects compete with loving to get away and travel, cruise ships are my favourite escape.

Hi, I'm Jana
Animal Welfare Manager
Email: jana@hugsfoundation.org.uk
Tel: 07539 916048
Hi, I am the Animal Welfare Manager here at The Hugs Foundation. With a background in Animal Science, Behaviour and Welfare — and experience working with equines in the UK and abroad — I’m especially passionate about understanding the “why” behind a horse’s behaviour. The wild ones, the worriers, the ones who’ve lost trust… helping them unravel their story and guiding them through rehabilitation is where I feel most at home.
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At Hugs, I oversee our animals, events, land and our welfare cases and emergency responses, working with partner organisations to make sure equines in crisis get the support they need, quickly and kindly. From complicated neglect cases to sensitive surrenders, my focus is always calm, clear and welfare‑first. Behind the scenes, I help shape our strategy, community and rehabilitation pathways to make sure everything we do is ethical, sustainable and centred on the horse.
I’m also involved in our communications and media work — telling the stories of the equines in our care and helping raise awareness of the bigger welfare challenges facing equines across the UK. I’ve contributed to national and regional media, spoken at the National Equine Forum, and was honoured to receive a BBC Radio Cornwall Make a Difference Award — something that really reflects the incredible team effort behind Hugs.
Outside of work, I will often be found exploring with my family, painting, taking the dog for a walk or horse riding.
What makes Hugs special to me is that we don’t just rescue horses — we create chances. Chances for horses to heal, for people to learn, and for our community to grow.

Hi, I'm Hannah
Deputy Animal Welfare Manager & Rehoming Officer
Email: hannah@hugsfoundation.org.uk
Tel: 07539 916048
I’ve grown up with horses all my life and they’ve always been at the centre of both my career and my passion. I currently own three horses (two Hugs rescues!) that I compete regularly, and outside of work you’ll usually find me at a equine clinic, out walking the dog, or enjoying family time and gardening at home.
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At Hugs, my role is varied. A big part of what I do is rehoming, and I take huge pride in carefully matching each horse or pony with the right home. It’s never just about finding ‘a’ home; it’s about finding the right one. Understanding the needs of our equines, listening closely to potential rehomers, and creating homes that last; is something I’m incredibly passionate about. Seeing a successful match thrive long term is one of the most rewarding parts of my job!
I’m also involved in welfare visits and emergency responses, supporting equines at some of their most vulnerable moments. Being able to step in, stay calm and focus on practical solutions is something I value deeply. Watching those horses go from uncertainty to safety, rehabilitation journey, and eventually rehoming is why I do what I do. I have always enjoyed working with unhandled or more complex horses and supporting their journey into confident, well-prepared equines ready for their next chapter. Being part of that transformation, and then helping them find the perfect match is something I feel very proud to do every day.
On the yard, I’m happiest being hands-on! I’ve become particularly known for my tractor driving skills! Whether it’s harrowing, moving hay or managing the land, I love the practical side of keeping everything running smoothly.

Hi, I'm Megan
Animal Welfare Assistant
Hi, I am part of the Animal Welfare team which means I am here to look after the rescue animals at Hugs from big shire horses to small guinea pigs. I am a huge advocate of the healing power of horses through my own experiences and I love that we are able to offer that experience to children and young people here at Hugs.
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I was extremely lucky to have a very special pony come into my life and ignite a passion in me; this means I really enjoy spending time with the anxious and nervous ponies.
I am excited to work with the nervous ponies here at Hugs and watch their transformations from wild and worried to wonderful and ready to rehome as happy and confident ponies.
Here at Hugs you will often see me completing the daily activities or on rehoming visits, I find it so rewarding to physically see our rescues go to their new home.

Hi, I'm Kirstie
Equine and Animal Welfare Assistant
Hi, I’m Kirstie and I am one of the Equine and Animal Welfare Assistants here at Hugs. Horses and animals have been a huge part of my life since I was young, starting out an apprentice groom at a local riding school. I’m incredibly proud to now be building a career around what I feel truly passionate about.
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My role at Hugs is hands-on and varied. I support the daily yard activities, rehabilitation plans and preparing equines for rehoming, always with a focus on calm, consistent and careful handling. I have a particular interest in behaviour and confidence-building, and I enjoy taking the time to really understand each horse as an individual — especially those who may be anxious, misunderstood or in need of patient retraining.
Alongside equine and animal care, I also enjoy supporting Hugs wider activities, including events and open days, where we can share the impact of our work with the community. I’m practical and confident with land management tasks, happy working outdoors in all weathers, and take pride in maintaining high standards of care and organisation across the yard.
Outside of Hugs I am often adventuring around the Cornish countryside (either on horseback, or with the family).

HEy, I'm Mollie
Animal Welfare Assistant
Hi, I’m Mollie and I am one of the Animal Welfare team members. I have always had a deep passion for animals, particularly horses, which has been a part of my life since I was young. Working with horses has taught me patience, dedication, and the importance of understanding each animal’s unique personality.
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Over the years, I’ve been lucky to have my own ponies each teaching me how to ride and care for them in their own way. They have all been a wonderful partners with whom I’ve explored a wide variety of activities. To maintain my horses, I’ve had to work hard, demonstrating commitment and responsibility. I find stable management just as rewarding as riding, and I love seeing horses progress and gain confidence, ultimately enabling them to be rehomed with suitable families through my work at Hugs.
My genuine love for animals and my personal experiences have not only strengthened my practical skills but also deepened my understanding of the trust and connection that can develop between humans and animals.
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